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POST

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
string
required

Conversation ID.

Body

application/json

Continue conversation request.

message
string
required

The visitor's next message.

enqueue
boolean

When false, the conversation must be open and the message is sent immediately. When true, an open conversation still receives the message immediately; a conversation whose agent is responding queues it instead, and the agent picks it up before its next reply. Queued messages can be listed and removed until then.

Response

OK

ContinueConversationResponse reports whether the message joined the conversation immediately or was queued for the agent.

type
enum<string>
required
Available options:
event
event
object
required

The userMessage event, when the conversation was open and the message was sent immediately.